At Simple Decisions, we believe customer engagement is the best way to enhance the customer experience and build a competitive advantage in the retail industry. We also realize that the hardest part of the retail experience to replicate is the dynamic interaction between a "best in class" sales associate and the consumer. With these principles in mind we leveraged extensive frontline retail experience to create innovative guided selling solutions capable of positively impacting multiple retail sales channels and doing so in a manner focused on the customer.

At the core of our solutions is our patent pending Decision Engine capable of determining the "best next question" to ask a customer. We designed it to be a simple and intuitive customer-facing application, which utilizes web services to ease integration and provide the flexibility of channel specific user interfaces.

Whether your organization manages a single channel or multiple channels our guided selling solutions will improve the conversion rates for complex product categories and lower the returns associated with incorrect product purchases.

Our advanced sales tools currently support:

E-Commerce
Our e-commerce solution is designed to be embedded on e-commerce websites enabling consumers to reach qualified product recommendations and make buying decisions in a fraction of the time they currently spend overwhelmed by product information.

Mobile
Our mobile solution provides a streamlined recommendation tool on your customer's mobile device creating what is truly a personal shopping assistant.

Self-Service Kiosks
Our kiosk solution can be deployed as a standalone application or incorporated into an existing kiosk infrastructure to provide both customer-facing and employee-facing sales tools. Utilizing a "shoulder-to-shoulder" selling technique, sales associates are able to access confidence building tools to assist their customer service efforts.

Personal Shopping Devices
Our guided selling solution enhances the customer experience by making qualified product recommendations for in-stock merchandise. In the hands of a sales associate, this solution allows even your newest associate to helpfully engage customers their first active day on your retail floor.

Our patent pending guided selling solutions are designed to help your organization engage consumers with a consistent selling experience. Schedule a demonstration today to learn more about how Simple Decisions can help you reach your customer experience goals.

For more information, please contact us at: info@simpledecisions.net